Clifton Park Water Authority provides potable water that meets applicable EPA and New York State Department of Health drinking-water standards. CPWA is required to maintain an inventory of service-line materials under the EPA Revised Lead and Copper Rule.
Help CPWA Verify Your Service Line
To complete the required inventory, customers can identify their service-line material using the online survey, email a clear photo of the service pipe before the water meter to cpwaserviceline@cpwa.org, or call 518-383-1122 to schedule an inspection.
Complete the Service Inventory Form
Who Owns the Service Line?
CPWA owns the service line from the water main in the road to the curb stop. The property owner owns the service line from the curb stop to the building. If any part of the service-line material is unknown, EPA rules require CPWA to categorize it as lead-status-unknown until the material is verified.
What Does Lead-Status-Unknown Mean?
It means CPWA has not yet confirmed the material of the entire service line. Until the line is verified as non-lead, CPWA must continue providing annual information about lead in drinking water and ways customers can reduce potential exposure.
Steps You Can Take
- Use filters properly. If using a drinking-water filter for lead reduction, use one certified for that purpose and follow the manufacturer’s replacement schedule.
- Clean faucet aerators. Sediment and particles can collect in faucet screens.
- Use cold water for drinking and cooking. Do not use hot tap water for drinking, cooking, or preparing baby formula. Boiling does not remove lead.
- Flush water that has been sitting. Run taps or use water after extended periods of non-use.
- Learn your service-line material. Contact CPWA, complete the inventory survey, or consult a licensed plumber.
- Ask about construction activity. Work that disturbs a service line can affect water quality.
- Have water tested if needed. Contact CPWA at 518-383-1122 or cpwaserviceline@cpwa.org for guidance.