Changes to Emergency Notifications

Due to time lag issues with our email alert system, the CPWA will be utilizing Facebook (https://www.facebook.com/Clifton-Park-Water-Authority-109175848023202) and Twitter (@CPWater1) as the primary means of emergency notification going forward.  Customers are encouraged to follow us on either, or both of these sites.  Emergency notices will still be posted on our website at www.cpwa.org, as well.  Email alerts will be used primarily for non-emergency notifications.


On Tuesday, February 14th, two individuals claiming to be representatives of the Clifton Park Water Authority gained access to a home in Clifton Park on the pretense that they were there to take water samples. The individuals then left the home only to return when the house was unoccupied to commit a robbery. Residents should be aware that while the Clifton Park Water Authority does take samples throughout the water system on a regular basis to ensure the safety of the drinking water supply, all CPWA field staff performing random sampling in the system wear uniforms and drive vehicles that identify them as Water Authority personnel. They also carry photo identification cards with them. If you are approached to have your water sampled within the home, and you wish to get further confirmation of the identity or purpose of the visit, you can call our office at 383-1122 to verify that the person is indeed an employee of the Authority, and that he is there on CPWA business. If the person representing himself as a CPWA employee, or any other utility employee for that matter, fails to produce ID, or if you have any doubt that an individual is who they say they are, refuse entry and call 911.